ASK & WE ANSWER

FREQUENTLY ASKED QUESTIONS

FAQ’s2019-11-11T19:50:10-05:00

Frequently Asked Questions

Here are some of the most frequently asked questions about our dog walking, pet sitting, and puppy visitations services.
If you do not find your answer here please contact us.

Covid19: What if my dog is crated?2020-05-11T12:47:49-04:00

Please move the crate closer to the front door. Limits how far we have to go in your home to get your dog.

Covid19: How will you get my dog for a walk?2020-05-11T12:51:10-04:00

We ask that you have your dog be ready (harness or any other training device you use on) and at the front door (if possible) otherwise, I will call your dog to the door and off we go.

Covid19: How will you have Puppy Visit time?2020-05-11T12:51:40-04:00

If doable (weather pending) we will take your puppy outside for the visit. Should the weather not be cooperating we will keep the visit close to the front door to limit the amount of movement in your home. If possible, leave the front door open to allow flow of air.

Covid19: Will you wipe down my dogs leash or other items after walk?2020-05-11T12:52:13-04:00

Before Covid-19 I always used my own leashes and will continue to do so. Limits what I touch of yours. For the dogs harness or any other items your dog wears I will be sure to wipe it down. But please do so yourself if that makes you feel more comfortable.

Covid19: Will the car be cleaned?2020-05-11T12:52:50-04:00

Yes, we will make sure to wipe down surfaces in the car everyday to be sure no germs are lingering around.

Covid19: What is the new policy for meet and greets?2020-05-11T12:53:18-04:00

We do a call or video call first, if we feel this is a good match, I will come to your house where we can officially meet OUTSIDE, while keeping a 6ft distance from one another (ie: your front yard). Please bring your adorable pup with you.

 

Covid19: Do we wear protective gear and or have hand sanitizer while entering your home?2020-05-11T12:53:52-04:00

Yes, we always have on hand a mask, hand sanitizer and disinfectant wipes. When we can, we always wash our hands thoroughly.

Covid19: What we will do to keep ourselves, your pup and yourself safe during this trying and uncertain time?2020-05-11T12:54:38-04:00

We will do everything we can to protect ourselves and you but please make sure to take safety measures that make you feel comfortable when you return home (i.e.: wipe door handle, dogs gear, etc.). If we have Covid-19, think we have it, or have related symptoms, dog care will immediately stop till we are sure everyone is healthy.

How do you deal with accidents that happen inside puppy crates?2019-11-28T10:48:07-05:00

Please have an extra towel on top of the crate and we can change it up if necessary

Do we need to give you a key to our house?2020-05-11T09:57:39-04:00

Yes please. You can either give it when we have our meet & greet or on the first day of service, when I pick up your dog.

How do we pay?2019-11-28T10:48:17-05:00

Our preference is either by cheque or Interac e-transfer.

When do we pay you?2019-11-28T10:48:52-05:00

You can pay on a weekly or bi-weekly basis. This is something we can finalize on signing of a contract.

Are you insured and bonded?2019-11-28T10:49:39-05:00

Yes, we are insured and bonded with Canadian Pet Pro and Verge Insurance Brokers Ltd.

How many dogs do you walk at a time?2019-11-28T10:49:50-05:00

That varies on a daily basis, but our target is between 6 – 8 dogs at a time.

Where do you walk the dogs?2020-09-22T09:14:23-04:00

We have set dog walking areas and trails. Please take a look at the dog walking services for more details.

Do you take dogs to dog parks?2019-11-28T10:50:07-05:00

No. We do not.

What do you do on rainy days?2019-11-28T10:50:15-05:00

Please make sure to leave a towel and we will do our best to clean your dogs paws and excess water on your dog

What do you do with the dogs during extreme cold and extreme heat?2019-12-20T09:53:20-05:00

We will still walk your dog. However, we may shorten the walk. We will gauge the situation on that day.

Are you flexible with adding on additional walks/switching days or cancelling walks?2019-11-28T10:50:36-05:00

Yes, but we ask that you try to let us know the night before or early in the morning on the same day.

Do you pick up and drop off the dogs?2019-11-28T10:50:44-05:00

Yes, we do. They’ll be with Meg in her car.

What time will my dog go out for a walk?2019-11-28T10:50:53-05:00

That comes down to the intersection of both your dogs and my schedule. The following are the approximate times I perform dog walks: 10:30am – 11:30am, 12:15pm – 1:15pm & sometimes 2:15pm – 3:15pm. These are approximate times and will vary on a daily basis.

Do you offer weekend/evening dog walks and/or pet sitting/visits?2019-11-28T10:51:04-05:00

Generally speaking, we do not offer this service. However, if you are an existing client and you are in a bind and we are available, we may be able to work something out. This is on a case by case basis.

Do you offer private dog walks?2019-11-28T10:51:13-05:00

At this time, unfortunately we do not offer private dog walks.

How much do you charge per service?2019-11-28T10:51:32-05:00

Our service pricing is posted within the respective services sections on our website: Dog Walking Services, Pet Sitting Services, Puppy Visitation Services.

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Reach out to speak with Meg about our dog walking, pet sitting, or puppy visitation services.

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